Shipping Policy

At Theravyx, we’re committed to delivering your order quickly, safely, and reliably. Please review our shipping details below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is placed, followed by a tracking number once your order ships.

Shipping Times

  • Standard U.S. Shipping: 5–10 business days
  • Expedited Shipping (if selected): 2–5 business days
  • Delivery times may vary depending on your location and the time of year.

Shipping Costs

Shipping costs are calculated at checkout based on your location and shipping option. Orders over a certain amount may qualify for free shipping (if applicable and promoted).

Tracking

Once your order ships, you’ll receive a tracking link via email. Please allow 24–48 hours for the tracking information to update.

International Shipping

We currently do not offer international shipping, but we’re working on expanding soon.

Address Accuracy

Please double-check your shipping address at checkout. Theravyx is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us using the "Contact Support" page within 7 days of the estimated delivery date. We’ll work with you to resolve the issue promptly.